|
Porsche Certificate of Authenticity (COA) and Kardex
by Brett Johnson
What is a Kardex?
The Kardex
is physically a card which resides in a card
file in Ludwigsburg, Germany. The original purpose of this card
was to be a warranty record for work performed on the car at the
factory. It was not the build sheet, but has ended up being the
only useful and accessible document relating to the individual
356. List of German terms found on the Kardex and English translations.
What's on a Kardex?
Most cards contain chassis number, engine number, gearbox number, paint and interior colors and occasionally other information, such as options. They generally also contained the name of the importer, dealer and/or first owner. The information on the Kardex is inconsistent and many cards are blank, except for the chassis number. The Kardex is the basis for Porsche's Certificate of Authenticity program (see following). The Certificate of Authenticity may also contain the production completion date and rarely, the suggested retail price of the car.
How can I get the Kardex information for
my car?
Several years back the system of writing to the factory and receiving a photocopy of the actual Kardex was discontinued, primarily due to laws in Germany put in place to protect individuals whose names were on the cards in association with the warranty worked performed. At that time the content was transcribed, except for the owner and dealer information and sent back to you from the customer relations department in Germany.
Kardex records have been converted in North America and the information is available upon request by the registered owner. This document is called Porsche's Certificate of Authenticity (COA). The COA is available for all Porsche classic cars and for recent Porsche models imported for sale in the U.S. and Canada. Late model vehicles purchased in other countries are not eligible for North American certification.
For a fee of $110.00 and 5.95 Shipping & Handling [Ed: $10 discount for PCNA and 356 Registry members], and with proof of ownership, you will receive a Certificate suitable for framing. Porsche no longer offers laminate the Certificate for an additional fee.
Information about the program is available on the Porsche website.
The information on the COA varies from car to car, depending upon the information in the original factory records. No specific information is guaranteed, and sometimes the COA shows very little! The time delay on delivery is described by PCNA as 4-6 weeks. Reports from 356 Registry members of 2-10 week delivery times are not uncommon.
If, after 10 weeks has elapsed you still have not received your Certificate of Authenticity, email coa@porschecars.com or call 1-800-PORSCHE (option 5). Please note that the Customer Commitment center is not equipped to answer questions about specific cars, or even general questions about cars as old as our 356es. This number is for Certificate of Authenticity processing and delivery only. If you have other specific issues they are best addressed in writing to:
Porsche Cars North America, Inc.
Certificate of Authenticity
980 Hammond Drive, Suite 1000
Atlanta, GA
30328 USA
Email coa@porschecars.com (preferred)
Tel 1-800-PORSCHE (option 5)
Fax 1-800-322-2436
IMPORTANT NOTE:Virtually all Certificates issued from PCNA when they were in Reno will have had the build date included, if this information was on the original Kardex. If you have a question about the COA, contact the 356 Registry's Factory Laison, Dr. Brett Johnson: 356drb@indy.net
[Editor's note: The COA may show quite a bit of information about a car, or it may show very little. There are even cases of it showing nothing but the model designation, e.g., "356B Coupe". And there are reports of the COA containing inaccurate information, including even getting the 356 model wrong! Do not assume that what the COA shows is correct if it conflicts with known facts about the car that are supported by other original documentation or clear statements from the original owner. At the same time, unless you are the original owner, do not assume that you know for certain what is original to your car and what is not.]
|
Technical advice given on
these pages is provided free and without warranty. The user of
information presented on these pages assumes all responsibility
and liability in its use. We're not lawyers, we're car folk,
just sharing our experience. Be careful, use your head, have
fun.
Questions or comments, please email to Barry Lee Brisco, Website Technical Editor,
Updated 08/13/07
|
|